Case Studies

Luxury villa operator with a small team managing guest bookings, personalised itineraries, and multi-channel communications across WhatsApp, email, and OTA platforms. Pre-arrival coordination was entirely manual — each guest required 2-3 hours of preparation time for custom travel guides, transfer scheduling, and activity recommendations.

Guest communication agent that auto-generates personalised travel itineraries from booking data, handles pre-arrival coordination, and syncs across Google Workspace and messaging channels. Booking intake agent that parses incoming OTA reservations, updates availability, and triggers the guest journey workflow automatically.

Swiss medical device manufacturer operating under ISO 13485 and MDR compliance, with a growing volume of supplier qualification and audit documentation. The quality team was spending 15+ hours per week manually tracking regulatory changes and cross-referencing supplier certifications against expiry dates.

Compliance document agent that monitors regulatory databases, flags relevant updates, and cross-references against the company's quality management system. Supplier qualification agent that processes incoming certifications, validates expiry dates, and auto-generates audit readiness reports with full traceability.

Mid-sized fiduciary firm managing bookkeeping, tax filings, and payroll for 120+ SMB clients across multiple cantons. Each month-end close required manual reconciliation of bank transactions against open invoices — error-prone, time-consuming, and bottlenecked by two senior accountants.

Invoice reconciliation agent that matches incoming bank transactions to open invoices across client portfolios, flags discrepancies, and generates reconciliation reports. Deadline monitoring agent that tracks VAT filing deadlines, annual closing dates, and cantonal submission windows — sending alerts and pre-filling submission documents.